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FAQ's

Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.

Tomo Safety & Physical Phenomena

Is Tomo a medical device?

Tomo is a general wellness device. Tomo does not claim to diagnose, treat, cure, or
prevent any medical condition. If you have any medical concerns, please consult with a
medical professional.

Will my Tomo plan also benefit my partner?

Absolutely! Provided your partner sleeps in the recommended range from the Tomo
device, up to 4 meters away, your partner will receive all the benefits that your sleep
plan offers.

Is it possible to use two Tomo devices in the same room?

To ensure optimal performance and effectiveness of each Tomo device, we recommend
using one Tomo device within its designated range of action. This ensures that the
waves are targeted precisely for maximum benefit without any potential interference or
overlap.

If my partner joins me in the bedroom after I've already started myTomo device's sleep plan, can they still benefit from the it?

Absolutely! Your partner can still reap the benefits of the plan, even if they enter the
room during your sleep session. They can simply enjoy the plan until its completion.

About Tomo

What frequencies does Tomo operate on?Tomo operates on frequencies up to 1000 Hz.

Tomo operates on frequencies up to 1000 Hz.

How does Tomo operate?

Tomo combines two principles:
Color therapy:
10 distinct colors spanning the visible light spectrum. These colors are intricately linked
to emotions, mental states, and physical well-being. You can explore the significance of each color in the 'i' section within the side menu on the app's homepage.

Therapeutics waves:
10 unique therapeutic waves derived from ancient sounds have been converted into
inaudible waves. These frequencies target specific areas of the body to promote balance
and enhance resilience.
Brain waves:
5 brain waves to restore your sleep cycle to natural rhythm.

Is higher light intensity more effective?

Light is an essential part of Tomo’s unique patent.
Tomo was designed to allow users to adjust the light intensity according to their
comfort levels and in alignment with natural light variations throughout the day and
night. Note that Tomo's light will not turn off completely.

If I wake up before the sleep plan is finished, will I still receive thebenefits?

Every hour you spend sleeping with Tomo brings you closer to your goal. To get the most benefits, it's best to complete the full plan.

Does TOMO act as an alarm clock?

Tomo's sleep plan includes a wake-up phase that emits higher-intensity light and faster
natural brain waves. However, it's important to note that Tomo doesn't function as an
alarm clock, so be sure to set your alarm.

Is it possible for me to share my Tomo bracelet with someone else?

We don't recommend sharing your bracelet with others as it can affect your data and statistics. If you wish to provide Tomo functionality to someone else, it's advisable to purchase a separate Tomo bracelet and create a new account on the Tomo Waves App.

Can I freely choose my wake-up time with Tomo?

We don't recommend sharing your bracelet with others as it can affect your data and statistics. If you wish to provide Tomo functionality to someone else, it's advisable to purchase a separate Tomo bracelet and create a new account on the Tomo Waves App.

What are the advantages of using Tomo's nap plan?

Tomo will assist in ensuring your nap is restful and rejuvenating. It also helps improve digestion, providing you with energy for the remainder of your day.

What is the duration of the NAP plan?

A more common way to answer this could be: The Nap plan offers three time options: 30 minutes, 90 minutes, and 180 minutes.

What are the differences in nap durations?

• A 30-minute nap primarily consists of light sleep, offering a brief break that can
enhance focus for the tasks ahead.
• A 90-minute nap completes a full sleep cycle, providing a boost of energy for the
remainder of the day.
• A 180-minute nap offers deeper restoration and memory enhancement.
For optimal results, it's advisable to nap in the early afternoon to avoid impacting
nighttime sleep.

If I wake up during my nap, will I still receive the nap plan benefits?

Yes, absolutely! If you wake up during your nap, you will still receive the benefits. Please note: if you wake up in the middle of a sleep cycle, you might feel a bit tired or mentally foggy for a few minutes.

What can I do if I start my sleep plan but don't go to bed right away?

Tomo's preparation phase, the first 15 minutes of the plan, is designed to ease the start of your sleep. However, if you started your sleep plan and didn’t go to bed right away, you can click Tomo’s middle button to stop the plan and start again your plan from the beginning.

How can I adjust the brightness of the light?

You can increase/decrease the light intensity on the device only by pressing the + / - buttons. (The light will not turn off completely).

Is the Power Supplier Also Suitable For Other Countries?

The power supply you've received is suitable for your country's voltage (220V/110V). If
you plan to use it in other countries, you may need to get an adaptor that matches their
electrical outlets.

How often should Tomo be used for optimal results?

Tomo begins affecting immediately. For greater results in improving sleep quality, we
recommend daily use for a few weeks. To achieve optimal sleep, use Tomo every night.

How frequently should I update my sleep plan

You have the flexibility to adjust your plans according to your needs. If you're satisfied
with your current plan and it meets your requirements, feel free to continue using it
until you feel the need for a change.

I have been using Tomo for a week, why haven’t I noticed significantimprovements in my sleep?

Tomo starts affecting you immediately, but it may take time for your brain and body to adapt to the balanced state. If you have been suffering for a long time, it will also take longer for Tomo to balance your wellness.

Malfunctions In Tomo Kit Operation

Is the power supplier also suitable for other countries?

The power supply you've received is suitable for your country's voltage (220V/110V). If
you plan to use it in other countries, you may need to get an adaptor that matches their
electrical outlets.

Tomo Kit

What is TOMO Kit?

Tomo Kit includes the Tomo Device, Tomo Bracelet, and Tomo App. We created the Tomo Kit to improve your sleep and well-being. We developed the Tomo device to bring you sleep quality and harmony through color therapy and unique natural brain waves and body waves. Tomo synchronizes with your natural rhythm, effortlessly and contactless.


Tomo’s smart bracelet collects and displays your sleep data on the Tomo App.

Tomo App controls Tomo's device to make your private plans. The App guides you with quotes from the wisest people of all time and provides practical, science-based tips to get the best sleep experience. Tomo App offers meditation and nap plans.

How is TOMO affecting my sleep quality?

Those who suffer from sleep disorders have difficulty maintaining the function of
slow brain waves whose role is to activate deep and quality sleep in which the body
and brain undergo cleansing and restoration. Tomo transmits slow brain waves that help preserve long periods of deep sleep. At the same time, Tomo also transmits specific waves with unique colors that effectively balance and strengthen the centers
in the body during deep sleep.

What is a sleep plan

The sleep plan is made up of three stages: 
Stage A - 15-minute sleep preparation that helps you to fall word gradually. 

Stage B - The sleep cycle comprises the 3 answers you answered. Its purpose is to
help you reach a deep sleep and take care of your whole being. The duration of this
phase depends on the number of hours you have allocated to yourself. 

Stage C - Waking up helps to go from deep sleep to light sleep to awakening and is 15 minutes long, during this time the intensity of the light increases similar to daylight.

What is the Bracelet

The bracelet is not a medical device. It measures sleep times and identifies sleep stages through a combination of heart
rate, heart rate variability, and body movement data. The bracelet also provides a
daily sleep database in which you can see your sleep patterns: light sleep, deep
sleep, dream sleep, and awakening both in minutes and percentages. You can also
see the stress index during sleep (one of the significant causes of sleep disorders).

Why should I wear a Tomo bracelet

When you wear the Tomo bracelet, it is possible to collect the sleep metrics for you to view in the Tomo app. You will be able to follow the process of improving sleep using Tomo.

If I remove the bracelet will it damage my sleep quality?

There is no connection between the bracelet and the quality of sleep. Tomo device treats you while the Tomo bracelet collects sleep metrics that you can
see in the Tomo app.

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